Get the issue to the right support category.
Use official Bybotbroker support channels for account, verification, wallet, bot, game, reward or legal-policy questions. Never send passwords, private keys or seed phrases.
Include the details that help resolve the issue safely.
For account-specific matters, contact support from the authenticated account where possible. Share reference numbers and timestamps, but never share secrets.
Verification status, login access, profile details, phone/email verification or account-level eligibility.
Include the network, amount, transaction hash where available, destination/source address and approximate time.
Include the bot name, relevant position or run, amount involved, displayed status and the action you were attempting.
Include the game name, round or session reference, stake, time and what the account displayed.
What not to send
Do not provide your password, private key, seed phrase or full authentication code to anyone. Official support should not require those secrets to review an account issue.
Use the official support route provided inside your Bybotbroker account or the verified contact method published by Bybotbroker. This page intentionally does not invent an email address or telephone number that has not been configured for the platform.
Review the rules. Then use the platform with clarity.
Bybotbroker combines bot trading tools, USDT wallet services, BYC utilities, games and rewards. Always review the relevant rules and risks before using a feature.